Purchase & Refund Policy
Effective Date: July 6, 2026
This Purchase & Refund Policy forms an integral part of the Agreement between you and Fightlunes Production sro. It governs all financial transactions, virtual currency acquisitions, and the conditions under which these transactions are processed.
1. In-Game Currency and Microtransactions
The Game utilizes two distinct currencies: Denarii (standard currency) and Aureus (premium currency). Aureus is purchasable exclusively with real-world fiat currency.
1.1 Pricing and Currency
All financial transactions are conducted in Euros (€, EUR), with support for British Pounds (£, GBP) and United States Dollars ($, USD). Pricing follows the Company’s standardized internal conversion matrices. See also our Terms of Service for the full pricing matrix.
2. Statutory Right of Withdrawal and Refund Policy
Important notice — waiver of right of withdrawal: Pursuant to Article 16(m) of the EU Consumer Rights Directive (2011/83/EU) and relevant provisions of the Czech Civil Code, virtual currencies and digital assets constitute digital content not supplied on a tangible medium.
By making a purchase of Aureus or Denarii, you explicitly request, consent to, and authorize the immediate performance of this contract and the immediate provision of the digital content. Once digital content has been fully delivered to your account, you lose your statutory 14-day right of withdrawal and refund. All sales are final, non-refundable, and non-exchangeable except as explicitly determined by the Company or required by mandatory local consumer protection laws.
3. Technical Limitations and Liability
The Company is not liable for virtual asset loss or progress rollbacks caused by technical disruptions, network outages, or third-party infrastructure failures. Services are provided on an “AS IS” and “AS AVAILABLE” basis.
4. Disputes and Governing Law
This Policy is governed by the laws of the Czech Republic. Users agree to first attempt an amicable settlement through the Company’s legal department before pursuing formal legal proceedings or alternative dispute resolution (ADR) via the Czech Trade Inspection Authority (ČOI) or the EU ODR platform.